A One of a Kind Artwork, Just for You!
*I currently offer custom artworks in watercolour or mixed media (coloured pencil over watercolour), on watercolour paper.
I’d like to hire you for a custom artwork. How do I contact you?
Send me an email: firstname.lastname@example.org and I’ll reply as soon as possible, normally within a day. Please read through all of the information below first – thank you!
What happens after I contact you?
There are multiple stages to each commission. I like to be thorough and make sure everything is clear and that we’ll work well together before you spend anything. It’s very important that you let me know as soon as possible if there’s a specific date you need the finished artwork.
Personal vs Commercial Artworks
The information below is for personal/non-commercial artworks only. For commercial work (book covers, spot illustrations, etc), please send me an email. The process is very similar, but there is a contract involved to protect both the client’s rights and mine.
Phase 1 – Ideas.
We talk about your idea/concept, the medium you would like (and that suits your idea), the size of the artwork, the overall cost, payment and shipping methods and any other questions you may have. Once we agree on these options, we move onto:
Phase 2 – Sketching.
Based on your ideas, I’ll send you multiple thumbnails (small digital sketches) and we’ll discuss everything to make sure it looks the way you want. I’ll then do a more detailed (digital) sketch and once you approve this final sketch (see *Notes), we move onto:
Phase 3 – First payment.
The first payment will be half of the artwork cost (excluding shipping) and is non-refundable. This covers the time I’ve already spent working on your idea and any materials I need to purchase for your artwork (paint, paper, etc). Once this payment clears, I’ll start working on the artwork itself.
I’ll send you updates and progress photos regularly, so you can see it coming together. Once the artwork is finished, I’ll send you a clear photo and then we’re up to:
Phase 4 – Final payment and shipping.
After you send the final payment (including shipping), I will ship your artwork in the agreed upon shipping method, with tracking (where possible). I prefer to send artworks via Express post because for one thing, they arrive faster and secondly, there are more tracking options available.
How long will it take?
Custom artworks vary depending on the size, how detailed the artwork is, how quickly we communicate and your chosen shipping method. As a general rule, the artworks themselves take between 2-4 weeks for completion, plus shipping.
What are your prices?
(All prices are in Australian Dollars)
- 5×7 inches: AU$150 (or A5)
- 8×10 inches: AU$275 (or A4)
- 11×14 inches: AU$425 (or A3)
Shipping, Import Tax, Payment Methods & Refunds
Do you ship worldwide?
I currently ship artworks to Australia, New Zealand, the United States and Canada.
Is shipping included in the above prices?
Shipping is an additional cost and varies depending on your location. I can give you an accurate cost once I know your country, state or postcode and the size of the artwork.
What about importing taxes/duties?
I ship from Australia and since every country is different, any import taxes/duties are the the responsibility of the client.
What payment methods do you accept?
For residents within Australia I accept EFT (Electronic Funds Transfer), or PayPal. For international clients, I only accept PayPal.
Do you offer refunds?
Partial refunds (excluding the first half payment), are available in certain circumstances.
I’m more than happy to answer any questions you have about this process before, during and after completion.
Bottom line – I’m creating something specifically for you and I’ll do my best to make sure you’re happy!
YouTube & Online Display
Will you make a video of my custom artwork?
Yes – unless you ask me not to. I enjoy filming artworks coming together and sharing my process with others on YouTube.
If your artwork is a gift, I won’t upload the video until after the recipient has received the original.
If your artwork is a gift, I won’t upload the image until after the recipient has received the original.
I will not sell, rent or give your information to a third party. Your information will be stored with the greatest of care and as securely as possible. Your information will only be used for the purposes of contacting you during the process of creating your artwork, receiving payments and shipping of your artwork.
The Copyright of all custom artworks remain property of Kathryn Whiteford. Artworks may not be redistributed in any form, physical or digital for any kind of monetary or personal gain. They cannot be reproduced, copied, manipulated or used in any other way without prior written permission. All images and the creator’s rights are protected by International and Australian copyright laws. © Kathryn Whiteford 2018.
By hiring me, you acknowledge that you agree with and will abide by the terms listed on this page.
I have another question.
Please email me at email@example.com and I’ll respond as soon as possible.
No major changes are possible after the final sketch is approved, small adjustments may be acceptable, but depend on the kind of changes requested.
There may be an additional cost.
It’s best to let me know before approving the final sketch if you require something changed – it’ll save both of us unnecessary problems!